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Karen West is a Client Success Leader at ADP with over 16 years of prepaid and pay card experience analyzing client experience needs, and creating strategic, actionable plans to address those needs. She takes a holistic approach focused on employees and management when executing those plans to ensure clients improve employee attraction and retention efforts.
Karen currently helps some of ADP’s largest clients grow revenue with employee financial wellness programs leveraging digital payment solutions, beginning from product implementation through their customers life cycle.
